• They process orders within 2 to 3 business days, Monday to Friday excluding holidays. 
• Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
• If you need any assistance with your order, please contact us immediately at info@leapfrogoutdoor.com We will not be able to make changes to your order after it has shipped.
• Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
• orders valued over $200 may require a signature on delivery.

STANDARD SHIPPING:

• Free standard shipping in Canada on orders over $500
• Orders are generally shipped within 2 to 3 business days (Monday - Friday)

STORE PICKUP - 316 - 13 Street North, Lethbridge:

• Orders can be picked up Tuesday - Friday from 11am - 5pm, Saturday 11am to 2pm and are generally available within 5 to 7 business days. An email will be sent when your order is ready for pickup.